Moderators

A moderator is a member of your account who can talk to the stage and nothing else. They sign in, open one of the rooms you gave them, and get a page with the room’s preview, a Flash screen button, and the room’s messages. They can show a message, hide it, and flash the screens. They cannot start, stop, or change a timer, and they cannot change the room’s settings or links. Hand this to a producer, a stage manager, or a room host who should be able to say “Five minutes” without being able to cut a speaker off.

Invite a moderator

Only an account’s admins invite people.

1. Open Account settings and find Members.
2. Type the person’s email under Email to invite.
3. Under Role, choose moderator.
4. Choose Invite. CueStride sends them an invitation, and tells you it did.

The person signs in with that email. Until you give them a room, they see none.

Give them a room

1. Open the Rooms page.
2. On each room the moderator should run, tick their name in the room’s Moderators row.

A moderator sees only the rooms ticked for them. The row appears once the account has a moderator. Untick a name to take the room away: their open page closes, saying access was removed. The row is hidden on a disabled room, so a name cannot be ticked there.

What a moderator does

From the Rooms page, they open a room and land on the moderator page, marked moderator. A moderator who opens a room’s address while signed out is asked to sign in, and comes back to the room. A room you haven’t given them says so, with Back to Rooms, and never shows its timer.

• Preview. The timer stage, live. It leaves out the account’s logo, so it is not exactly the speaker’s screen when a logo is set.
• The room’s status. Under the preview, the timer the room holds and whether it is Ready, Live, or Paused, as the controller marks it; how late the room runs, such as Running 4 min late, the way the backstage board says it; and what is next, with its start. On a phone the status and Messages come first, and the preview and Flash screen follow.
• Flash screen. Blinks the digits three times on the timer screens, where a shown message also appears. The room agenda, the board, the event agenda, the backstage board, and sponsor screens do neither.
• Messages. The room’s prepared messages. They can write new ones, edit, delete, and reorder them, show or hide one, and flash a message, which blinks the message already showing three times; it stays disabled when none is showing. A message reaches the timer screens the moment it is shown, the same screens Flash screen reaches.

A moderator’s page counts toward the room’s screen limit, and its header shows the room’s screens against that limit, the same count as the controller’s. A full room refuses it: the controls stay up, the status says Full, and the page tries again on its own.

A moderator does not see Sponsors, Account settings, or Screens in the header. A moderator who opens the Screens page is told that screens are an admin’s.

Seats

A moderator takes a moderator seat. In Account settings, the Moderators figure in the Plan section reads seats used out of seats allowed. Each plan allows a number: 1 on Starter, 3 on Pro, and 10 on Premium. When they are all used, remove a moderator, or move to a plan with more.

Remove a moderator

In Members, choose the remove icon beside the person, then Remove member. Their open pages lose access at once and they can no longer sign in to the account.